I arrived at my new house to move in only to find a flood from my laundry room to my living room. As a new homeowner I was freaking out and the team at Paul Davis was superb. Rigo was my first point of contact and he informed me of all that I should expect and then he got right to work. He came back the next day with Alex and they draped and sealed off the damaged area and was as unobtrusive as possible.
Their communication with me was great and they were on top of everything every step of the way. Even to the point of being available after hours which was greatly appreciated.
I never want to have to go through anything like this again, but, if I do, I would call on Paul Davis again.
I would recommend them for damage mitigation. We had salt water damage that took about a week to clean up. We had Andrew, Ben, and Frank primarily. They were friendly, communicated well and always asked if we had concerns or questions. They set expectations every day and called when they were on their way the next day. They isolated the damage areas, brought in equipment and trucks as needed. The company services included packing and storage which was really convenient and minimized our efforts. They protected areas they walked through and cleaned up when they left every day. They also made sure insurance approved all the work prior to performing the work. It was a very good experience.